Samsung Warranty Malaysia – Protect-i by KTS Cellular

Enhance Your Devices with Protect-i 

The Protect-i program is supported by all authorized service centers that work with original OEM parts for repair and/or replacement service. Do you know why it’s worth it to purchase your own phone Protection-i ? 

 

Benefits of Protect-i

Protect-i Device Protection for Extended Warranty & Screen Protection

Device Value (RM)Additional 1-Year warranty extension from Standard Warranty period (excluding accessories)One-time screen replacement within Standard Warranty periodOne-time Extended Screen Replacement from 31st day to 18 months of phone purchase date
 400 – 1,300RM 53RM 83RM 99
 1,301 – 3,000RM 110RM 133RM 152
 3,001 – 5,000RM 166RM 168RM 189
 5,001 – 6,000RM 219RM 168RM 189

  • Extended Warranty is eligible to purchase within 6 months from purchase date of Samsung devices.
  • Screen Protection is eligible to purchase within 30 days from purchase date of Samsung devices.
  • Extended Screen Protection is eligible to purchase from 31st day to 18 months from purchase date of Samsung devices.
  • You will get a call/Whatsapp from our Sales Team for activation within 24-hours after your payment is complete.

Protect-i Screen Replacement – Smartphones

Device

 

Estimated Repair Cost

(by third party technician)

Protect-i Screen Protection

(within 30 days)

Protect-i Extended Screen Protection

(31st day – 18 months)

Price per day
Galaxy A32Up to RM 650RM 83RM 99Only RM 0.22
Galaxy A32 5GUp to RM 650RM 83RM 99Only RM 0.22
Galaxy A52Up to RM 750RM 133RM 152Only RM 0.36
Galaxy A72Up to RM 750RM 133RM 152Only RM 0.36
Galaxy A02Up to RM 450RM 83RM 99Only RM 0.22
Galaxy A02sUp to RM 450RM 83RM 99Only RM 0.22
Galaxy A12Up to RM 450RM 83RM 99Only RM 0.22
Galaxy A42 5GUp to RM 750RM 133RM 152Only RM 0.36
Galaxy A51 (256GBUp to RM 650RM 133RM 152Only RM 0.36
Galaxy A21sUp to RM 500RM 83RM 99Only RM 0.22
Galaxy A31Up to RM 500RM 83RM 99Only RM 0.22
Galaxy S20 FE 5GUp to RM 1,000RM 168RM 189Only RM 0.46
Galaxy S21Up to RM 1,150RM 168RM 189Only RM 0.46
Galaxy S21+Up to RM 1,200RM 168RM 189Only RM 0.46
Galaxy S21 UltraUp to RM 1,300RM 168RM 189Only RM 0.46
Galaxy Note 20Up to RM 1,200RM 168RM 189Only RM 0.46
Galaxy Note 20 UltraUp to RM 1,300RM 168RM 189Only RM 0.46

Protect-i Screen Replacement – Tablet

Device

 

Estimated Repair Cost

(by third party technician)

Protect-i Screen Protection

(within 30 days)

Protect-i Extended Screen Protection

(31st day – 18 months)

Price per day
Galaxy Tab A7 WIFI (T500)Up to RM 650RM 133RM 152Only RM 0.36
Galaxy Tab A 8.0 LTE (T295)Up to RM 450RM 83RM 99Only RM 0.22
Galaxy Tab S7+Up to RM 1,300RM 168RM 189Only RM 0.46
Galaxy Tab S7Up to RM 1,150RM 168RM 189Only RM 0.46
Galaxy Tab S6 LiteUp to RM 800RM 133RM 152Only RM 0.36
Galaxy Tab S6Up to RM 1,200RM 168RM 189Only RM 0.46

  • Protect-i Program is supported by all Authorized Samsung Service Centers.
  • Authorized Samsung Service Centers work with Samsung Original Parts for repair and/or replacement service.
  • Only (01) one valid claim per term for hardware service.
  • Protect-i Program is only applicable for devices purchased at KTS retail stores/online store within the specified purchase period.
  • Service fee of RM100 to be charged upon screen replacement.
  • Protect-i Membership registration is compulsory upon sign up of Protect-i Extended Screen Protection package.

 

Sign up for Protect-i Membership today!

Register today

Protect-i Samsung Warranty

Terms & Conditions: 

  • Must be a Selected OEM phone, with MCMC label. Contact KTS Outlets for further information.
  • Extended Warranty Eligibility: within 6 months from purchase date.
  • Screen Protection Eligibility: within 30 days from purchase date.
  • COMBO Eligibility: within 30 days from purchase date

For any Repair service, you may walk in any OEM Authorised Service Centre. Samsung warranty protect-i is similar to the all new Samsung care+

For any further queries, you may call to our hotline number 1-800-88-3388 or send an email to Protect-i.assist@marsh.com

Read full terms and conditions here.

Note:

Do you know how to check the authenticity of your device? 

Below are the steps to guide you on how to check if it’s a legitimate product with proper certification by SIRIM?

Go to the SIRIM website and insert your IMEI number accordingly.

Authorized Samsung Service Center

You can claim your Samsung warranty protect-i at the following outlets across Malaysia.

West Malaysia Outlet
 
East Malaysia Outlet