Samsung Warranty Malaysia – Protect-i by KTS Cellular
Enhance Your Devices with Protect-i
The Protect-i program is supported by all Samsung Authorized Service Centers that work with Samsung Genuine Parts for repair and/or replacement service. Do you know why it’s worth it to purchase your own phone ‘Protect-i’ ?
Benefits of Protect-i
ONE TIME FEE
Much lesser than you would pay for a replacement phone with Protect-i
GREAT SUPPORT
By reputable and reliable service providers.
TRUSTED
We have authorized Repairers to take care of your phone.
PREPAREDNESS
Incidents happen. Protect-i can ease your burden.
EASY
To enroll , just a simple click of a button , virtually anywhere.
ONE TIME FEE
Much lesser than you would pay for a replacement phone with Protect-i
GREAT SUPPORT
By reputable and reliable service providers.
TRUSTED
We have authorized Repairers to take care of your phone.
PREPAREDNESS
Incidents happen. Protect-i can ease your burden.
EASY
To enroll , just a simple click of a button , virtually anywhere.
Protect-i Device Protection for Extended Warranty & Screen Protection
Device Value (RM)
Additional 1-Year warranty extension from Standard Warranty period (excluding accessories)
One-time screen replacement within Standard Warranty period
BELOW 1,300
RM 63
RM 83
1,301 – 3,000
RM 130
RM 133
3,001 – 5,000
RM 198
RM 168
5,001 – 6,000
RM 330
RM 250
Z FOLD
RM 680
–
Z FLIP
RM520
–
Extended Warranty is eligible to purchase within 6 months from the purchase date of Samsung devices.
Screen Protection is eligible to purchase within 30 days from the purchase date of Samsung devices.
You will get a call/Whatsapp from our Sales Team for activation within 24 hours after your payment is complete.
Protect-i Screen Replacement – Tablet
Device
Estimated Repair Cost
(by Samsung Service Center) Inclusive Labour, Tape, & (Battery & Bracket for selected model)
Protect-i Screen Protection
(within 30 days)
Price per day
Galaxy Tab S8
Up to RM 900
RM168
Only RM 0.46
Galaxy Tab S8+
Up to RM 1,300
RM168
Only RM 0.46
Galaxy Tab S8 ULTRA
Up to RM 1,750
RM250
Only RM 0.68
Galaxy Tab S7 FE
Up to RM 800
RM133
Only RM 0.36
Galaxy Tab S6 Lite 2022
Up to RM 700
RM133
Only RM 0.36
Galaxy Tab A8
Up to RM 600
RM133
Only RM 0.36
Galaxy Tab A7 Lite
Up to RM 480
RM83
Only RM 0.22
Protect-i Screen Replacement – Smartphones
Device
Estimated Repair Cost
(by Samsung Service Center) Inclusive Labour, Tape, & (Battery & Bracket for selected model)
Protect-i Screen Protection
(within 30 days)
Price per day
Galaxy S22 5G
Up to RM 1,100
RM168
Only RM 0.46
Galaxy S22+ 5G
Up to RM 1,200
RM168
Only RM 0.46
Galaxy S22 ULTRA 5G
Up to RM 1,400
RM250
Only RM 0.68
Galaxy A73 5G
Up to RM 800
RM133
Only RM 0.36
Galaxy A53 5G
Up to RM 750
RM133
Only RM 0.36
Galaxy A33 5G
Up to RM 650
RM133
Only RM 0.36
Galaxy A23 5G
Up to RM 500
RM83
Only RM 0.22
Galaxy A23 4G
Up to RM 500
RM83
Only RM 0.22
Galaxy A13 5G
Up to RM 450
RM83
Only RM 0.22
Galaxy A13 4G
Up to RM 480
RM83
Only RM 0.22
Protect-i Program is supported by all Authorized Samsung Service Centers.
Authorized Samsung Service Centers work with Samsung Genuine Parts for repair and/or replacement service.
Only (01) one valid claim per term for Screen Protection Claim
Protect-i Program is only applicable for devices purchased at KTS retail stores/online store within the specified purchase period.
Service fee of RM100 to be charged upon screen replacement
Must be a Samsung Brand Smartphone or Tablet. Contact KTS Outlets for further information.
Extended Warranty Eligibility: within 6 months from phone purchase date.
Screen Protection Eligibility: within 30 days from phone purchase date.
For any Repair service, you may walk in any SAMSUNG Authorised Service Centre. Coverage from Protect-i Extended Warranty is similar to the all new Samsung care+, without service fees or excess fees.
For any further queries, you may call to our hotline number 1-800-88-3388 or send an email to Protect-i.assist@marsh.com