Enhance Your Devices with Protect-i 

The Protect-i program is supported by all authorized service centers that work with original OEM parts for repair and/or replacement service. Do you know why it’s worth it to purchase your own phone Protection-i ? 

 

Benefits of Protect-i

Do you know how to check the authencity of your device? 

Below are the steps to guide you on how to check if it’s a legitimate product with proper certification by SIRIM?

Go to the SIRIM website https://ecomm.sirim.my/SirimEnquiry/search_IMEI.aspx and insert your IMEI number accordingly.

Important notes: 

  • Must be a Selected OEM phone, with MCMC label. Contact KTS Outlets for further information.
  • Extended Warranty Eligibility: within 6 months from purchase date.
  • Screen Protection Eligibility: within 30 days from purchase date.
  • COMBO Eligibility: within 30 days from purchase date

For any Repair service, you may walk in any OEM Authorised Service Centre.

For any further queries, you may call to our hotline number 1-800-88-3388 or send an email to Protect-i.assist@marsh.com

Read full T&C here.